Frequently Asked Questions on Feel At Home
Q - How do I place an order through your website?
A - 1. Click on the item you want
2. Select the type of product you want (if there are varieties)
3. Select Add to Cart
4. Click Check out on Add to Cart
5. Fill-out the necessary details needed for the shipment
6. Choose a payment method (COD or PayPal)
7. You will then receive a confirmation and wait for the product to arrive.
Enter your order number to track your order. Or message us at m.me/107701710687627
Q - Are there other ways that we could pay for the item aside from COD and Credit Cards?
A - We only accept Cash on Delivery and Paypal checkout as the mode of payment. Just send us a message on Facebook for further details.
Q - Do you accept Returns?
A - Yes, we do accept returns and refunds as long as it is within 7 days. Starting from the time you received the package. However, we will not accept the product if it has been damaged. We will accept the item if not scratched or dropped.
Q - How much is shipping fee?
A - We provide FREE SHIPPING nationwide.
Q - How long does it take for my item to arrive?
A - Due to overwhelming demand allow us at least 1-3 weeks for delivery.
Our item has 30days money back guarantee if it arrives to you to be faulty; or we have ship a wrong item.
All goods damage in transit are protected by insurance- it's a 100% peace of mind.
Goods are process within 24hrs,You can expect it to arrive 3-5business -MNL/5-7days at most for provincial this numbers are the extreme. In most cases it's 2days.